Frequently Asked Questions (FAQ)
1. What is Finish Line Wear?
Finish Line Wear is a brand that celebrates your endurance journeys by transforming your personal milestones into cherished memorabilia. We offer personalized apparel that not only showcases your race accomplishments but also fosters community and shared achievement.
2. How can I personalize my apparel?
You can customize your apparel on the front and back with details of your race accomplishments, such as the event name and date.
3. What types of apparel do you offer?
We offer a range of high-quality apparel including t-shirts, hoodies and other apparel Each piece can be customized to celebrate your personal achievements in endurance sports.
4. How do I place an order?
To place an order, simply select the product you wish to purchase, customize it with your achievement details, and add it to your cart. Once you’re ready, proceed to checkout to complete your purchase..
5. What is your return policy?
Since our products are personalized, we cannot accept returns unless the item is defective or damaged upon arrival. Please contact us within 30 days of receipt for assistance. After purchasing your new Finish Line Wear gear, keep an eye on your inbox! You'll receive an email with all the details on how to reach our energetic support team. We're here to ensure your journey with us is as smooth as your race day!
6. Do you ship internationally?
No we presently only ship within USA and Canada
7. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking information to monitor the status of your delivery.
8. Are your products sustainable?
Yes, we are committed to sustainability and ensure that our products are made with eco-friendly materials and processes.
9. How can I get involved with the Finish Line Wear community?
Join us on our social media platforms, participate in our community events, and share your achievements with the hashtag #FinishLineWearCommunity to connect with fellow endurance athletes.
10. Who can I contact for more help?
After purchasing your new Finish Line Wear gear, keep an eye on your inbox! 🎉 You'll receive an email with all the details on how to reach our energetic support team. We're here to ensure your journey with us is as smooth as your race day!"
11. How do I provide feedback on my purchase?
"We love hearing from you! After you've tried out your new Finish Line Wear gear, head over to our product page and share your thoughts. Your feedback helps us keep the momentum going and inspires fellow athletes on their journey!"
12. How can I stay updated on new products and promotions?
Follow us on Instagram, Facebook, and Twitter for the latest updates. You can also subscribe to our newsletter for exclusive offers and news.
13. Do you have plans for a loyalty program?
Yes, we're working on creating a loyalty program to reward our repeat customers. Stay tuned for more details!