Effective Date: October 1, 2024
At Finish Line Wear, we strive to provide you with the best shopping experience possible. Please review our Shipping and Return Policy for details on how we handle orders and returns.
Shipping Policy
1. Shipping Locations
- We currently ship to Canada and USA. If your location is not listed, please contact us for more information.
2. Shipping Methods and Costs
- All shipping is free of costs
3. Processing Time
- Orders are processed within 1-10 business days.
4. Delivery Time
- Canada 10-30 business days
- USA 5-10 business days
Return Policy
1. Return Eligibility
- Custom products are non-returnable unless they are defective or damaged upon arrival
2. Return Process
- To initiate a return, please contact our customer service at admin@finishline wear.com with your order details and reason for return.
- Approved returns will receive an email Items must be returned in their original condition
3. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5 - 30 business days
4. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange a defective item, please contact us at admin@finishlinewear.com
5. Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
Contact Us
If you have any questions about our Shipping and Return Policy, please contact us at admin@finishlinewear.com